Refund policy

At Hitch Bridal Shapewear, we want you to be fully satisfied with your purchase. If for any reason you're not, we offer the following return and refund policy:

Returns:

  • You have 14 days from the date of delivery to return your items.
  • To start a return, please contact us by email at hello@hitchshapewear.com.
  • All returned products must be in new condition, unused, and in their original packaging.
  • There is no restocking fee, but customers are responsible for covering the return shipping cost.

Exchanges:

  • We offer a 14-day window for exchanges.
  • To exchange an item, please initiate the process by contacting us via email at hello@hitchshapewear.com.
  • Similar to returns, customers are responsible for covering the return shipping cost, and there is no restocking fee.

Order Cancellation:

Refunds:

  • Once the return is received and inspected, your refund will be processed within 10 business days.
  • Refunds will be issued to the original payment method used during purchase. Processing times may vary depending on your bank or card issuer.

If you have any further questions or need assistance, please don't hesitate to reach out to us at hello@hitchshapewear.com.

Thank you for shopping with Hitch Bridal Shapewear!